Warranty and returns policy

Warranty
All items (excluding those mentioned below) come with a 28 day return to base warranty. This excludes general wear and tear parts, misuse or damage caused by the user.
If a manufacturing fault occurs please re-package the item and return it to us complete with the invoice and a note stating the issues.

Helmets
As helmets are classed as safety equipment by law we cannot exchange or refund these. For this reason please ensure you have ordered the correct size and colour when payment is made. For manufacturing defects we offer a 28 day warranty.

Bikes and Quads
All bikes & quads (excluding road legal bikes) are sold with a 7 day return to base parts warranty as they are off-road track vehicles.
Warranty excludes general wear and tear parts and misuse.
Please call us if there is a problem, do not tamper with the item as any interference will invalidate the warranty. Road legal bikes and quads are as above but come with a 28 day period. Please note all off-road track vehicles are not road legal and can only be used on private land or dedicated tracks. They cannot be used on the road or on public land or areas.
UK Good Deals ltd will not be held responsible for any accidents or injury caused while using these items.

Returns Policy
Right of cancellation:
The United Kingdom's Distance Selling Regulations 2000 provide you with a right to cancel your order for products at any time up to the end of the seventh working day following the day after the day on which you received the products.

The Item must not have been assembled or used and must be returned to us as new.
If you wish to cancel your order please write to us at:

Customer Services
UK Good Deals Limited,
Unit 5 Deepdale Mill Street
Preston
Lancs
PR1 5BY

Notice must be received in writing to notify us of your intention to cancel the order, stating your reasons why, date of purchase and contact details.  This can be done via fax or fax us on 01772 792411 or sales@ukgooddeals.com  
 
If you have already received the products you must carefully repackage and return them to us at the above address. We recommend you use a delivery service that insures the goods when returning items as until you have returned the products to us, you must keep them in your possession and take reasonable care of them.
 
When making a return your original invoice must be included to show your proof of purchase.
Upon return the item will be inspected, if returned as new then a refund or exchange will be made minus any delivery costs incurred by us. We will refund any amounts due within 30 days of return.
 
Nothing in this Returns Policy affects any statutory rights you may have as a consumer.
Please note by law we cannot accept any returns for helmets as they are classed as safety equipment. For this reason please make sure that you order the correct size and colour.